Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations
We are updating our website. Some features may be unavailable during this time and PBS logins are not working as expected. Find out more here.

Study finds ransomware cost AZ health care more than $2.7 million since 2016

Computer Keyboard Hacking Digital
AZPM
A keyboard on a desk.
Study finds ransomware cost AZ health care more than $2.7 million since 2016

Ransomware attacks involve hackers locking people out of their own data and demanding a payoff to regain access. But when patient data is held for ransom for hours or months, lives are on the line.

A new report by Comparitech identified 172 ransomware attacks on U.S. health care groups since 2016.

Those attacks cost an estimated $157 million in downtime and delayed treatment for more than 6 million patients.

Comparitech editor Paul Bischoff says companies should minimize human error through training.

"The second thing is creating backups regularly and, soon as the backup's completed, they're on a separate storage network that's not connected to the rest of the hospital's network, so it can't get infected," he said.

In Arizona, three attacks affected nearly 12,000 people and totaled $2.7 million to $4.2 million in downtime.

The victims included a cosmetic surgery provider, a retirement community and a clinic.

The study based its tallies on the states in which a medical company was headquartered.

California accounted for 14.5% of the attacks, but the state is also home to 12% of the U.S. population and a high concentration of health care providers.

By contrast, Michigan providers suffered only five ransomware attacks but saw 1.1 million people affected by just two incidents: one at a medical supply company, the other at a medical billing company.

Both have clients located in more than one state.

Arizona Science Desk
This story is from the Arizona Science Desk, a collaborative of the state's public radio stations, including NPR 89.1. Read more from the Arizona Science Desk.